Legal
Refund Policy
Last updated: September 21, 2026 · See also our Terms of Service and Privacy Policy.
14-day money-back guarantee
If you are not satisfied with a ADA SafeCheck subscription, email support@adasafecheck.com within 14 days of the charge and we will refund it in full, no questions asked. This applies to your initial purchase and to each renewal charge.
How to request a refund
Email support@adasafecheck.com from the address used at purchase (or include your license key) and tell us you would like a refund. Requests are usually answered within one business day.
How refunds are issued
Approved refunds are issued to the original payment method through Lemon Squeezy, our merchant of record, typically within 10 business days of approval depending on your bank or card issuer. Your license remains active until the end of the period you paid for unless you ask us to cancel it immediately.
Cancellations
You can cancel auto-renewal at any time through the customer portal link in your license email (provided by Lemon Squeezy) or by contacting us. Cancellation stops future charges; you keep access to paid features until the end of the current billing period.
Exceptions
Refunds may be withheld where we reasonably detect abuse of the guarantee — for example, repeated refund requests for the same account, or chargeback fraud. This policy does not limit any non-waivable statutory rights you may have, including rights under applicable consumer-protection law.
Contact
Refund questions? Email support@adasafecheck.com.